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Old Posted: 03-11-2008 , 04:13 PM #3
Chris P
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Join Date: Jan 2006
Location: JumbleTown
Posts: 5,998
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Hi Laineymc and gillo,

You both seem to have had your patience tested by folks who have failed to maintain good communications. This may be for a number of reasons -- computer/internet/phone trouble, family/business matters, or perhaps sheer forgetfulness -- there could be umpteen reasons.

We offer a possible solution to this in our "Good Communications" sticky at the top of the Support Forum, where we suggest the following in point #6:

"When arranging for an item's collection, we recommend that Givers and Takers phone each other ONE HOUR before the agreed time. This is to confirm that the later appointment is still mutually convenient."

More here:
http://www.jumbletown.ie/forums/showthread.php?t=6871

Let's hope the next Takers you deal with keep their appointments or at least inform you of their inability to keep to the previously agreed collection-time. A small minority should not disrupt the good work of the majority!

Regards
Chris P
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