Quote:
|
Originally Posted by Empty House
very disapointed today,, i sent a request for a suite the guy replied and said it could be collected,,, he said it was in good condition and i took his word for it, got a friend to drive to dublin for it, he just collected for me and didnt ask any questions but said he was surprised i needed it, i've just now handed over 50 euro to the recycle center to take it as it was pure rubbish,,, so disapointed to have been made a fool of,,,,, i cant believe that someone would expect people to use rubbish like this,,, my only regret is i didnt get a foto of it before sending to the center,,, i hope no one else gets caught out like this, regards E,
|
Hi Empty House,
Sorry to hear that you were unhappy with the item in question -- we don't often get such complaints.
Describing an item can be a subjective business, and "good condition" may mean different things to different people. The fact that there was no photo and that you didn't see the item in situ yourself seems unfortunate. Sadly, there is nothing Admin can really do except to remind Givers that describing items accurately and in detail is vital to the Giving and Taking process, and that Takers have no obligation to take an item if it is different to what they imagined was being described in the ad:
>>Extract from the "Before you Add your Item Page:"
Your Item's Details:
Photos:
You will notice from our web site that adding a photo of your item greatly increases the chances of someone taking that item.
Please seriously consider adding a photo of your item.
Use your digital camera or camera phone. If you have neither, ask someone who has one of these to help you out.
If you can't upload a photo to the web site, offer to send a photo to the interested Taker's mobile phone.
Instructions on adding a photo with your post/ad can be found here.
Describing Your Item:
If you are not adding a photo, it is very important that you describe your item in detail. An Item that is inadequately described simply results in requests for more details from interested Takers; this will obviously delay the Giving and Taking Process. Details you should consider adding include: the item's condition, make, model, colour, size (length, breadth, & height), weight etc.
Also, if you are not going to add an photo, it's a good idea to invite Members to call and view your item with no obligation to Take.<<
Thanks for the feedback.
Regards
Chris P
Admin