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Old Posted: 22-08-2008 , 05:24 PM #1
Goffie
Member
 
Join Date: May 2008
Location: Bray, Co. Wicklow
Posts: 134
Default What to do if not contacted about item reserved for you?

Hi
An item was reserved for me and a pm was sent asking when could I collect etc. I replied with my mobile number, delighted and expressing thanks.

Five days later I've heard nothing. I understand things can happen that prevent people getting in touch, with the best of intentions.

Should I just sit tight and hope for the best? Is this a reasonably common occurance and I'm just being impatient?
Many thanks
G
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Old Posted: 22-08-2008 , 05:50 PM #2
Chris P
Administrator
 
Join Date: Jan 2006
Location: JumbleTown
Posts: 5,998
Default from Admin

Quote:
Originally Posted by Goffie
Hi
An item was reserved for me and a pm was sent asking when could I collect etc. I replied with my mobile number, delighted and expressing thanks.

Five days later I've heard nothing. I understand things can happen that prevent people getting in touch, with the best of intentions.

Should I just sit tight and hope for the best? Is this a reasonably common occurance and I'm just being impatient?
Many thanks
G
Hi Goffie,

As Admin has said on a number of threads, good communications are key to the site's success.
http://www.jumbletown.ie/forums/showthread.php?t=6871

Most Members follow our three/six days guidelines with regards to updating items (see post at top of all the Givers' forums), but some may not do so for a number of reasons. For example, they may be busy with family or work-related matters, have limited access to a computer and/or internet trouble, or be simply forgetful.

My advice is to sit tight for now. If no response is forthcoming within a few days, forget about the item and move on. Admin can control what happens on the Public Forum -- it is the responsibility of Givers and Takers to manage their own communications for their mutual benefit.

Regards
Chris P
Admin
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Old Posted: 22-08-2008 , 06:05 PM #3
Goffie
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Join Date: May 2008
Location: Bray, Co. Wicklow
Posts: 134
Default

Thanks, Chris, very sensible advice.
I'll do as you suggest, wait another few says then forget about it.

Just want to applaud the work you do on this site, I love it and spread the word to anyone I can make listen!
Cheers
G
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Old Posted: 22-08-2008 , 06:14 PM #4
Chris P
Administrator
 
Join Date: Jan 2006
Location: JumbleTown
Posts: 5,998
Default from Admin

Quote:
Originally Posted by Goffie
Thanks, Chris, very sensible advice.
I'll do as you suggest, wait another few says then forget about it.

Just want to applaud the work you do on this site, I love it and spread the word to anyone I can make listen!
Cheers
G
Thanks for helping to spread the word about JumbleTown, Goffie!

Regards
Chris P
Admin
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Old Posted: 22-08-2008 , 09:33 PM #5
Bettybooboopbedoop
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Join Date: Mar 2008
Location: Ennis, Co. Clare
Posts: 2,436
Default

With any luck the giver is just on holidays, lucky them if they are. Hope you hear from them soon.
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